Effective date: July 4, 2026
Welcome to JaydenART.Website. These Terms and Conditions ("Terms") explain the rules that apply when you visit our website, create an account, buy services, or use products provided through JaydenART.Website.
JaydenART.Website is a brand operated by JaydenART® Tech Inc., under the parent company JaydenART® Inc. In these Terms, "JaydenART.Website," "JaydenART®," "we," "us," and "our" mean JaydenART® Tech Inc. and the JaydenART.Website brand. "You" and "your" mean the customer, account holder, website visitor, or person using our services.
By using our website or services, you agree to these Terms, our Privacy Policy, any product-specific terms shown during checkout, and any third-party terms that apply to services we resell, integrate, or provide on your behalf.
If you do not agree with these Terms, please do not use JaydenART.Website or purchase services from us.
1. Our Services
JaydenART.Website provides or resells website-related services, including:
- web hosting, WordPress hosting, Windows hosting, VPS hosting, email hosting, security tools, SSL certificates, website backups, SEO tools, website builder tools, domain registration and transfers, and related add-ons;
- support, setup, migration, and account-management services;
- website design, brand design, logo design, and related creative services when purchased separately or as part of a custom package.
Some services are provided using third-party platforms, registrars, data centers, software vendors, payment processors, and infrastructure partners. These may include providers such as WHMCS, 20i, Openprovider, payment gateways, email/security providers, SSL certificate authorities, analytics/security tools, and other service partners. We remain your point of contact for services you buy from us, but some features, limitations, renewal rules, data-processing obligations, and availability are controlled by those third parties.
2. Accounts and Accurate Information
You must provide accurate, current, and complete information when creating an account or placing an order. You are responsible for keeping your account details, billing information, domain registrant details, and contact information up to date.
You are responsible for all activity under your account, including activity by employees, contractors, clients, or anyone else you authorize. Keep your password secure and notify us promptly if you suspect unauthorized access.
We may ask you to verify your identity, email address, billing details, domain ownership, or business information before provisioning, transferring, renewing, or modifying a service.
3. Orders, Provisioning, and Verification
Orders are subject to acceptance, fraud screening, payment verification, availability, and any third-party provider approval. We may refuse, cancel, suspend, or manually review an order if it appears fraudulent, abusive, high-risk, technically unsupported, incorrectly priced, or inconsistent with these Terms.
Some services provision immediately. Others may require manual review, third-party approval, DNS propagation, domain registry action, compliance checks, or customer-provided information. Estimated setup times are not guaranteed unless a written service agreement says otherwise.
4. Payments, Renewals, and Taxes
You agree to pay all fees shown at checkout or in your invoice. Prices may be shown monthly, yearly, or for another billing cycle. Promotional prices may apply only to the first term and may renew at the then-current renewal rate.
Unless a service is cancelled before renewal, you authorize us and our payment processors to charge your saved payment method for recurring services. You are responsible for applicable taxes, bank fees, currency-conversion fees, and payment processor fees unless the checkout page says otherwise.
If payment fails or an invoice remains unpaid, we may suspend, restrict, or terminate services according to the invoice due date, grace period, product rules, and applicable law.
5. 30-Day Money-Back Policy
Eligible hosting services may qualify for a 30-day money-back guarantee when the product page or checkout clearly states that the guarantee applies.
Unless required by law or stated otherwise in writing, the 30-day money-back guarantee does not apply to:
- domain registrations, renewals, transfers, redemption fees, restoration fees, premium domain fees, or registry fees;
- SSL certificates after issuance;
- third-party licenses, MarketConnect products, SaaS tools, paid add-ons, email/security products, VPN products, or products with non-refundable provider costs;
- custom website design, brand design, logo design, consulting, migration, setup, repair, or development work once work has started;
- renewals, upgrades, account credits, chargebacks, abuse-related suspensions, or accounts terminated for violating these Terms.
Approved refunds may be returned to the original payment method or issued as account credit, depending on the payment method, product, timing, and fraud/abuse review. Refund requests should be sent through the client portal or to Terms@JaydenART.Website.
6. Cancellations and Termination
You may request cancellation through the client portal or by contacting support. Some services cancel at the end of the billing period; others may cancel immediately if you request immediate termination.
Cancellation does not automatically refund previous charges, domain fees, third-party fees, completed work, or active service periods. You are responsible for exporting your data, website files, emails, DNS records, backups, and other content before cancellation or termination.
We may suspend or terminate services if you violate these Terms, fail to pay, abuse our systems, create legal or security risk, harm other users, send spam, host illegal content, attack networks, or use services in a way that threatens platform stability.
7. Domain Names
Domain names are subject to availability, registry rules, registrar rules, ICANN policies where applicable, and the terms of the relevant registry or registrar. We may use registrar partners such as Openprovider or other accredited providers to register, renew, transfer, or manage domains.
You are responsible for keeping domain registrant information accurate. Incorrect or unverifiable domain contact information can lead to suspension, cancellation, transfer failure, or loss of the domain.
Domain registrations, renewals, transfers, redemptions, and premium domain purchases are generally final once submitted to the registry or registrar. Registry and registrar rules may prevent refunds, reversals, or changes after an order is processed.
You are responsible for renewing domains on time. If a domain expires, recovery may not be possible and may require additional fees. We are not responsible for domain loss caused by expired payment methods, outdated contact details, missed notices, failed transfers, registry action, or customer error.
8. Hosting, Email, and Resource Use
You may use hosting and email services only for lawful, reasonable, and permitted purposes. You may not use our services to:
- send spam, phishing, malware, scams, unsolicited bulk email, or deceptive messages;
- host or distribute malware, illegal content, stolen data, infringing content, or abusive material;
- attack, scan, overload, scrape, or interfere with networks, systems, or users;
- mine cryptocurrency, run botnets, operate open proxies, or run high-risk automation unless expressly allowed in writing;
- violate intellectual property, privacy, export-control, consumer-protection, or other applicable laws.
Plans may include limits on storage, CPU, memory, bandwidth, email sending, inode/file counts, databases, domains, backups, fair use, or other technical resources. "Unlimited" features are subject to fair use, abuse prevention, and platform stability.
9. Backups and Data Responsibility
Some plans or add-ons may include backups, snapshots, restore tools, or third-party backup products. Backups are provided as a convenience and disaster-recovery aid, not as a substitute for your own independent backups.
You remain responsible for maintaining your own current copies of websites, databases, emails, domain records, creative assets, and business data. We are not liable for lost content, lost revenue, or business interruption caused by missing, incomplete, corrupted, delayed, or unavailable backups, except where applicable law says otherwise.
10. Website Design, Brand Design, and Logo Services
When you purchase custom design, branding, logo, website, copywriting, consulting, or creative services, the scope, deliverables, timeline, revision rounds, content requirements, and fees will be defined in the product page, proposal, invoice, or written agreement.
You are responsible for providing accurate content, brand information, approvals, legal claims, trademarks, images, and permissions. Unless otherwise agreed in writing, timelines depend on timely customer feedback and delivery of required materials.
After full payment, you receive the rights described in the applicable proposal or service description. We may retain rights to reusable know-how, templates, processes, non-customer-specific concepts, internal tools, and portfolio display unless a written agreement says otherwise.
11. Customer Content and Intellectual Property
You keep ownership of content you upload or provide to us, subject to the rights you grant us to provide, secure, troubleshoot, back up, migrate, display, or support your services.
You confirm that you have the rights needed to use all content, data, logos, trademarks, fonts, images, videos, code, and materials you upload or ask us to use. You agree not to upload or request work that infringes someone else's rights.
Our website, branding, templates, design elements, text, software, graphics, and service materials are owned by us or our licensors and may not be copied, resold, reverse engineered, or reused without permission.
12. Support
We aim to provide friendly and helpful support, but response times may vary based on plan, queue, severity, business hours, provider availability, and the nature of the request. Support does not include every custom development, debugging, malware cleanup, third-party software issue, or business-consulting task unless your plan or agreement includes it.
13. Uptime and Availability
We work to provide reliable services, but no online service is perfect. Scheduled maintenance, emergency maintenance, third-party outages, DNS propagation, registry issues, security incidents, force majeure events, customer configuration errors, and issues outside our control may affect availability.
Any uptime guarantee, service credit, or remedy applies only if clearly stated for the specific product and only according to the stated conditions.
14. Security
You are responsible for using strong passwords, keeping software updated, limiting access, securing devices, monitoring account activity, and following our security guidance. We may use security tools such as fraud screening, rate limiting, malware scanning, reCAPTCHA, email verification, and abuse monitoring.
You must not attempt to bypass security controls, access another customer's account, exploit vulnerabilities, or test systems without written permission.
15. Third-Party Services and Links
Our website and services may link to or integrate with third-party services. We are not responsible for third-party websites, provider outages, policy changes, fees, data practices, software bugs, or discontinued features. Your use of third-party services may be subject to separate terms and privacy policies.
16. Legal Compliance
You are responsible for using our services in compliance with applicable laws and regulations, including laws related to privacy, consumer protection, intellectual property, exports, email marketing, online content, accessibility, and your business operations.
We may remove content, suspend services, disclose information, or take other action when we believe it is necessary to comply with law, enforce these Terms, protect users, respond to abuse, or protect our systems.
17. Disclaimers
Services are provided on an "as is" and "as available" basis except where a written agreement says otherwise. We do not guarantee that services will be uninterrupted, error-free, attack-proof, perfectly secure, compatible with every third-party system, or suitable for every use case.
We may update, change, replace, suspend, or discontinue features, providers, plans, pricing, or product names when needed.
18. Limitation of Liability
To the fullest extent allowed by law, JaydenART.Website, JaydenART® Tech Inc., JaydenART® Inc., and our officers, employees, contractors, providers, and partners will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, lost goodwill, business interruption, or replacement services.
To the fullest extent allowed by law, our total liability for any claim related to a service is limited to the amount you paid for that specific service during the three months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some limits may not apply to you.
19. Indemnification
You agree to defend, indemnify, and hold harmless JaydenART.Website, JaydenART® Tech Inc., JaydenART® Inc., and our officers, employees, contractors, providers, and partners from claims, damages, losses, liabilities, costs, and expenses arising from your content, your services, your breach of these Terms, your violation of law, or your misuse of the services.
20. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Material changes may also be announced by email, client-area notice, or website notice when appropriate.
Your continued use of the website or services after changes become effective means you accept the updated Terms.
21. Contact
Questions about these Terms can be sent to:
JaydenART® Tech Inc., a JaydenART® Inc. company
Email: Terms@JaydenART.Website
